UK Gambling License: Complete Application Guide & UKGC Requirements 2025 GamingCompliance
These conditions are ones which apply to a licence unless the licensing authority decides to exclude them (in which case the authority can impose alternative conditions relating to the same matter). Where the licensing authority rejects an application for a licence, the applicant may appeal. Where the licence is refused, the licensing authority must give reasons for their decision. 436.Where the licensing authority determines to grant the licence, they must give reasons for the attachment or exclusion of any conditions. 435.Following the grant or rejection of a premises licence, the authority must notify the applicant, the Commission, any person who made representations, the police, and HM Customs and Excise of their decision as soon as reasonably practicable. The procedures vary, depending on whether representations have been made, and what the licensing authority proposes to do with regard to licence conditions.
Use our operators search to find the company by name, licence number or trading name. If you encounter an unlicensed gambling site targeting UK consumers, you may report it directly to the Gambling Commission. Unlicensed operators are illegal in Great Britain and offer no consumer protection. Only gamble with operators holding a valid Gambling Commission licence.
Substantial fines have been imposed, individuals have been sanctioned pursuant to their “personal management licences” and licences have been suspended. All gambling hosted by electronic means and available to persons in Great Britain must be licensed by the Gambling Commission. There is no restriction on the use of digital and virtual currencies as a payment method for gambling, though operators wishing to accept virtual currencies will need to demonstrate how any additional risks of them doing so are mitigated. Since 28 February 2025, remote operators have been required to undertake financial vulnerability checks once a customer’s net spend exceeds £150 in a rolling 30-day period.
Regular Reporting & Levy Payments
Category D machines include a range of low stake machines, such as coin push, crane grabs and slot-style fruit machines. However, the intended objective is to allow customers to pay by the means they prefer and preserve the viability of the gaming machine sector which is at risk of being eroded by the move to a “cashless” society. Should net position be visible at all times to the customer on machines accepting direct cashless payments?
Sixty-seven per cent of respondents to this chapter of the consultation stated that ‘cash-out’ Category D slot-style machines should be required to move to an age-restricted area. The government’s position is to proceed with the introduction of an age limit on ‘cash-out’ Category D slot-style machines. The vast majority of respondents (96%) stated that the government should introduce an age limit on ‘cash-out’ Category D slot-style machines of 18 and over. This chapter of the consultation received 46 responses, mainly from licensing authorities and industry. The consultation asked the following questions on ‘cash-out’ Category D slot-style machines. However, we will not mandate that these machines be moved into age-restricted areas as we do not believe that it is proportionate, considering the lower risk posed by these types of machines.
- This allows us to give you a balanced and transparent overview of each casino.
- Operating licences are generally indefinite, subject to paying annual fees.
- Laws and regulations vary by jurisdiction and are subject to change.
- The CGA now enforces higher standards, including requirements for local presence, responsible gambling measures, and financial stability.
In addition, the gaming machine to gaming table ratio for Small 2005 Act casino premises is amended by The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab). Paragraph 7.9 – The Gambling Act 2005 (Commencement No. 6 and Transitional Provisions) (Amendment) Order 2025 (opens in new tab) amends the gaming machine entitlements for converted casino premises. The following paragraphs of the GLA have been affected by legislative changes that came into effect on 22 July 2025 concerning the entitlements for casino premises licences. The licensing authority’s gambling statement may also identify interested parties from whom the licensing authority will accept representations in respect of an application related to a premises licence. When granting applications to vary a premises licence, the licensing authority is reminded to ensure that all the appropriate licences and notices are issued with any updated information in respect of changes made by the Regulations, for example in relation to mandatory and default conditions.
If you contract with any of the participants who use your gambling facilities (that is if any of those participants are your own customers) then you will need this licence instead of the casino (game host) operating licence. This licence allows you to offer casino games to customers via a website, mobile phone, TV or other online service. The UKGC has banned credit card deposits in UK licensed casinos since 2020. Since April 2020, it’s been a rule that UKGC licensed casinos can’t accept credit card deposits. It’s worth noting that for some casinos, one operator can run a number of different brands under the same licence, these are often called white label sister sites.
Fair, audited games
Industry’s perspective was mixed, with some responses stating that the limits for cashless payments should mirror the current ones to minimise the risk of delay to implementing the relevant legislation. There were a range of responses to the questions relating to maximum deposit and committed payment limits. In relation to taking a cautious approach, we think that a £100 limit is appropriate considering that our aim is to try and replicate the process by which someone uses cash to play on a machine. This will act as a safeguard in case someone tries to put more than £100 onto the machine. It will also help mitigate against the risk of someone putting a significant sum of money onto a machine in one go.
These are aimed at making sure all gambling is safe and fair, with the UK Gambling Commission overseeing all gambling activities within the UK. Here, you can use their search feature to look up the casino by name. First thing to do is to check the casino’s footer for the UKGC logo. This allows us to give you a balanced and transparent overview of each casino. The ratings are based on comprehensive UK casino reviews carried out by Bojoko’s casino experts. It offers games, ranging from slots to table games and live casino, from over 50 game suppliers.
Currently, no more than 20% of the total number of gaming machines on these premises can be Category B; the remaining machines must be of a lower category (i.e. C or D). Furthermore, we do not consider that providing software to customers in licensed casino premises, which the customers download onto their own devices to participate in remote gambling, falls within the scope of the casino ancillary licence provided for by the Fees Regulations. In order for converted casino operators to take advantage of the new entitlements for gaming machines, the casino must contain a table gaming area.
A typical online casino requires both remote casino and remote betting permissions. A licensed operator is any company that holds one or more gambling licences issued by the Gambling Commission. 456.Subsection (7) allows the Secretary of State to use her powers via regulation to control the non-gambling facilities provided in casinos by attaching licence conditions. Large and regional casino premises licences also authorise the provision of facilities for bingo, again, provided there is a valid bingo operating licence held by the person providing the activity.
The Commission found that Camelot had poor fraud prevention controls in place and that it had breached the terms of its licence. In situations where additional investigation is required, the licence can be revoked.citation needed The range casino not on gamstop of actions that may need to be taken varies from issuing a warning to inflicting a fine on those who violate licence conditions. The proposals were opposed by the gambling industry, including the Gibraltar Betting and Gaming Association.They also regulate crypto gambling websites and mitigate the risk of money laundering through such sites.
Are you happy for government to attribute responses to your organisation in a published response to this consultation? (Gambling industry professional, gambling researcher/academic, gambling treatment provider, personally harmed by gambling, affected negatively by another person’s gambling, recreational gambler, government/regulatory professional, other, prefer not to say) Please upload any further evidence or any other information that should be considered in this consultation relating to licensing authority fees. Please provide any additional views or evidence on the potential impacts of raising licence fees here. What do you think are the potential impacts of raising licence fees on the local area? (Mandatory response)10% / 20% / 30% / A different amount / I do not think fees should be increased / I don’t know
The Gambling Commission regulates arcades, betting, bingo, casinos, gaming machine providers, gambling software providers, lottery operators, external lottery managers and remote gambling (online and by phone) that use British-based equipment. Other use of premises to legally provide gambling facilities, such as authorisations for alcohol licensed premises, clubs and miners’ welfare institutions, and family entertainment centres (for those with Category D gaming machines only), do not need a premises licence. In this instance, a casino with 3 premises licences could theoretically site a maximum of 240 gaming machines, which would not be the policy intention. 1968 Act casinos will move to the new regime once they elect to increase their enhanced entitlement to gaming machines, becoming subject to the mandatory premises licence conditions and fee scales of a 2005 Act casino. Where a casino has two premises licences, an operator is able to site 40 gaming machines in the same building; and where an operator has three licences, 60 gaming machines.
In response to these challenges, the white paper committed to changing the 80/20 rule to 50/50 to better meet the needs of industry and demands of customers. We welcome further evidence on the unmet consumer demand in the consultation response. The main theme that emerged from industry was that the current rule does not allow operators to meet consumer demand. A number of premises, particularly those located in motorway service stations, chose to retain their existing entitlements. Please upload any further evidence or any other information that should be considered as part of this consultation relating to casino measures.
Domain Score’s WHOIS transparency component looks at whether a casino domain’s registered ownership is publicly visible. One that doesn’t can drag down the Domain Scores of multiple seemingly unrelated casino brands. A proprietary casino platform gives the operator direct control over the technology stack, including SSL configuration, DNS management, and the security infrastructure that Domain Score assesses. A casino can have fully certified RNGs and simultaneously carry a poor Domain Score driven by weak SSL configuration. The licence authorises games of chance, which includes slots, table games like blackjack and roulette, and live dealer products delivered via video stream.
The personal information we collect and process is the data provided to us directly by you in the responses to this consultation. We welcome evidence from all parties with an interest in the way that gambling is regulated in Great Britain. By submitting your responses via email you are agreeing to the terms outlined in the privacy notice. (Mandatory responseYes / No / I don’t know
With regard to venues currently operating with a gambling area of 1500sqm or more, the strongest preference from consultation respondents was for these venues to be made to reduce their gambling area below 1500sqm. Some respondents used this section of the consultation to further highlight their opposition to the minimum table gaming area requirement. This section of the consultation received 43 responses.
We explain our picks further down with thoughts from our seasoned casino team. These brands offer more than your average casino, whether in the quality of their game portfolio, unique features, interfaces, or promotions. This includes tools to help control your gambling and easy access to problem gambling resources.
This means that the casino operates under guidelines for player safety, data protection, and player protection. The UKGC implemented this to prevent players from becoming addicted to gambling and spending more than they can afford. We may earn a commission if you click on one of our partner links and make a deposit at no extra cost to you.
When you look for unlicensed casinos and casinos not on Gamstop, you are finding sites that are willing to break the rules. You should avoid non-UK licensed casinos, as they expose you to various risks. Coral is one of the most well-known UK-licensed casinos with a legendary reputation. The next UK licensed online casino we recommend is 21 Casino. All winnings from gambling in UK-regulated casinos are tax-free, while winnings from offshore sites carry the taxes of their origin country. You should choose a licensed online casino to ensure you are not left hanging if any problems arise.
By choosing a UK-regulated casino, you truly do yourself a favour. Casinos that operate under the UKGC license offer a robust and secure gaming environment. This gives Brits plenty of options and displays how flexible the license can be. The way different casino sites do this varies from one brand to the next, which is why it’s smart to first understand the offer types. The latter is a good sign of trust, and if there is a UKGC licence in there as well, the site is especially good.
(b)lobby areas and toilet facilities may be taken into account in calculating the non-gambling area; but the non-gambling area must not consist exclusively of lobby areas and toilet facilities, Have a gambling area, the floor area of which is no less than 200m², and The UKGC carries out regular reviews, audits, and investigations to ensure that operators continue to meet all requirements. Misleading advertising has led to several high-profile fines for operators in recent years, and this shows just how seriously the UKGC takes this. They must actively monitor player behaviour to identify signs of problem gambling and intervene when necessary.
Should card account verification (such as chip and PIN or Face ID on mobile payment systems) be required if direct cashless payments are permitted on gaming machines? The authorisation required by the account holder in these systems mitigates against the risk of cashless payments facilitating crime through stolen cards being used on gaming machines. The risk would be that some forms of direct cashless payment (such as contactless) lack account verification and could allow stolen cards to be used on gaming machines. Therefore, the government’s position is to consult on what principles and player protections should be put in place to support any relaxation of the rules around playing gaming machines with a debit card. Permitting cashless in a targeted way, for example allowing debit cards to be used to pay for particular types of gaming machines or machines in certain types of venues, would not provide clarity on the principles and player protections required within a cashless framework. Over this same period, the weighted average weekly income from gaming machines for Landlord & Tenant pubs fell from around £215 to approximately £190, whilst for Managed pubs this fell from around £230 to approximately £180.
You must also notify us three months prior to your annual fee due date to confirm whether your casino is operational so that the correct annual fee is charged. So you must tell us the date you plan to start trading (this will be a condition of your licence, if granted). If your casino is not operational, then subsequent annual fees will be reduced by 50 percent. Subsequent annual fees are due every year before the anniversary of the day your licence was issued. You can offer any of the games listed in our types and rules of casino games at a large casino. You can offer any of the games listed in our types and rules of casino games at a small casino.
Read the casinos section of the VOA’s rating manual on GOV.UK (opens in new tab). The Valuation Office Agency (VOA) has more information about 1968 Act casinos, including the legal framework. New casinos under the Gambling Act 2005 (opens in new tab) are restricted to the following areas.